Frequently Asked Questions
Any questions? We would be happy to help you.
General
Do you offer home delivery of cars?
Yes, home delivery is available in selected areas. Terms and conditions apply.
Are the cars registered and documented?
Yes, all cars come with complete and verified documentation.
Can I sell my car through your website?
Yes, you can list your car by contacting our team for evaluation and details.
Can I sell my car through your website?
Yes, you can list your car by contacting our team for evaluation and details.
Is there any warranty available?
Warranty options depend on the car. Please check individual listings or contact us for confirmation
Do you accept car exchange offers?
Yes, car exchange options are available based on vehicle condition and valuation.
How long does the buying process take?
The process usually takes a few days, depending on documentation and payment completion.
Are there any hidden charges?
No, we believe in transparent pricing. All costs are clearly discussed before finalizing the deal.
Which child seat should I choose?
If you need a child seat, please select one of the three available options when making your booking.
Will I get the vehicle shown in the pictures?
Vehicle pictures are from our fleet. You may receive a larger vehicle at the price of a smaller one if available, but never a smaller car than booked. If you require the exact vehicle booked, EMAIL us in advance.
Are there any hidden fees?
No, all prices shown on the website are final and include VAT.
What about luggage?
Consider the space available. If you are 4 people with large luggage, take a van instead of a car to avoid space issues. Choosing the correct vehicle is cheaper than paying for a second transfer. For doubts, contact Customer Service.
What are the hourly prices and per-km rates?
Business Sedan (up to 3 pax) – 75€ / hour, 2€ per km after 20 km. Van (up to 7 pax) – 90€ / hour, 2.5€ per km after 20 km. Bus (up to 14 pax) – 180€ / hour, 3€ per km after 20 km.
You can book online through our website booking form or contact us directly.
Yes, we offer reliable airport transfers to and from Barcelona Airport.
Yes, our chauffeur services operate 24 hours a day, 7 days a week.
Yes, we track flights to adjust pickup times if there are delays.
We provide luxury sedans, executive cars, and spacious vans.
Yes, we have vehicles suitable for families and larger groups.
Yes, child seats can be provided upon request.
Yes, all prices are fixed with no hidden charges.
You can cancel or modify your booking according to our policy.
Yes, we offer transfers between airports, hotels, and other destinations.
The driver will meet you at arrivals holding a name sign.
Yes, we provide transfers to and from Barcelona cruise ports.
Yes, you can book both one-way and return transfers.
All our drivers are experienced and professionally trained.
Yes, we provide transfers to nearby cities and destinations.
Yes, secure online payment options are available.
Yes, standard luggage is included in the transfer.
Yes, you can contact us to modify your booking.
Yes, we provide professional transportation for business travelers.
Yes, our support team is available 24/7.