Privacy Policy
Introduction
BCN Global Transfers is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and chauffeur transportation services.
We collect only the information necessary to provide our services and process bookings securely.
Data Collection
To provide our transportation services efficiently, we may collect limited personal information when you make a booking or contact us.
Booking Information
When you request a service, we may collect:
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Full name
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Email address
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Phone number
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Pickup location
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Drop-off location
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Date and time of service
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Additional travel details required to complete the booking
Payment Information
Payments for our services are processed through secure third-party payment providers such as Stripe or other payment gateways.
We do not store or have access to your credit or debit card details. All payment information is handled directly by the payment provider using secure encryption and industry-standard security protocols.
How We Use Your Data
The information you provide is used only for purposes directly related to delivering our services.
Service Provision
To process your booking and provide the requested chauffeur or transfer service.
Communication
To send booking confirmations, service updates, and to contact you regarding your reservation if necessary.
Payment Processing
To securely process payments through our third-party payment provider.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Protection
BCN Global Transfers takes reasonable measures to protect your personal information.
Your data is processed securely and used only for the purpose of providing transportation services and managing bookings.
Payments are processed through secure PCI DSS–compliant payment providers, which use encryption and industry-standard security measures to protect financial information.
Data Retention
We retain personal information only for as long as necessary to provide the requested service, fulfill legal obligations, and resolve any potential disputes.
Once the service has been completed and legal requirements are satisfied, personal data may be securely deleted or anonymized.
Your Rights
Under the General Data Protection Regulation (GDPR) and applicable data protection laws in Spain, you have the following rights:
Right to Access
You have the right to request access to the personal data we hold about you.
Right to Rectification
You may request correction of any inaccurate or incomplete personal information.
Right to Erasure
You may request that we delete your personal data when it is no longer required for the purpose it was collected.
Right to Restrict Processing
You may request that the processing of your data be restricted under certain circumstances.
Right to Data Portability
You have the right to request a copy of your data in a structured format.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies
Our website may use cookies or similar technologies to improve website functionality and user experience.
Some third-party services used on our website (such as payment gateways or embedded services) may also use cookies to ensure secure transactions and proper functionality.
For more details, please refer to our Cookie Policy.
Changes to This Privacy Policy
BCN Global Transfers may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data protection practices.
Any updates will be published on this page and will become effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
BCN Global Transfers
Email: info@bcnglobaltransfers.com
Phone: +34 632 96 06 11
Website: https://bcnglobaltransfers.com
Last updated: March 2026