Acceptance of Terms
By accessing and using the website of BCN Global Transfers and our transportation services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
If you do not agree with any part of these terms, you must not use our website or services. Continued use of our website and services indicates your acceptance of these terms and any updates that may be made from time to time.
Services Provided
BCN Global Transfers provides private chauffeur services, airport transfers, business travel transportation, and luxury transport services in Barcelona and surrounding areas.
Detailed descriptions of our services are available on our website. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
While we strive to provide accurate service descriptions, BCN Global Transfers is not liable for any inconvenience resulting from service modifications or interruptions.
User Responsibilities
Accuracy of Information
Customers are responsible for providing accurate and complete information when booking services, including pickup location, destination, date, time, and passenger details.
Incorrect or incomplete information may result in delays or service issues, for which BCN Global Transfers will not be held responsible.
Lawful Use
You agree to use our website and services only for lawful purposes and in compliance with all applicable laws and regulations.
Our services must not be used for any illegal activities or purposes that may harm the company, drivers, vehicles, or other passengers.
Booking and Account Security
Confidentiality
If you create an account or use booking systems on our website, you are responsible for maintaining the confidentiality of your login details.
Unauthorized Access
If you suspect unauthorized use of your account or booking information, you must notify us immediately so appropriate action can be taken.
Payment and Fees
Payment Terms
All bookings must be paid according to the pricing and payment methods listed on our website. Payment may be required at the time of booking or before the service is provided.
Fee Changes
BCN Global Transfers reserves the right to modify pricing and service fees at any time. Updated prices will be reflected on the website and will apply to new bookings.
Cancellation and Refund Policy
Cancellation Policy
Customers may cancel bookings according to the cancellation conditions specified during the booking process. Cancellation requests should be made in advance through our website or by contacting our support team.
Refund Policy
Refunds will be processed based on the specific service terms and timing of the cancellation. Any applicable refund conditions will be clearly communicated at the time of booking.
Limitation of Liability
General Limitation
BCN Global Transfers is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
This includes, but is not limited to, delays caused by traffic conditions, weather disruptions, accidents, or other circumstances beyond our control.
Service Liability
In the event of any claim related to our services, our liability is limited to the amount paid for the specific service booked.
Privacy Policy
BCN Global Transfers respects and protects your privacy.
Our Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our services, you agree to the practices described in our Privacy Policy.
Changes to Terms
We may update these Terms of Service periodically to reflect changes in our services or legal requirements.
All updates will be posted on this page and will become effective immediately after publication. Continued use of our website after updates indicates acceptance of the revised terms.
Governing Law
These Terms of Service are governed by the laws of Spain.
Any disputes related to these terms or our services will be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.
Contact Us
If you have any questions about these Terms of Service, please contact us:
BCN Global Transfers
Email: info@bcnglobaltransfers.com
Phone: +34 632 96 06 11
Website: https://bcnglobaltransfers.com
Last updated: March 2026